Policies

FILMING & POSTING

Please note that all bookings must be comfortable with filming, as sessions will be recorded and may be posted on our social media channels. If you are not comfortable with being recorded, we regret to inform you that we will be unable to accommodate your booking. This policy is in place to ensure consistency in our services and aligns with our commitment to transparency and sharing experiences with our community. We appreciate your understanding and cooperation.

SECURING BOOKINGS

Full payment will be required to secure online appointments. If you would like to have your appointment manually booked and secure it with a non refundable deposit payment, please email [email protected] .All payments may be accepted via, Pay Pal, Quickpay and Revolut.
Please see below for policy cancellation. 

HOLIDAY APPOINTMENTS

Holiday weeks/weekends incur an additional €100 service fee. 

TRAVEL  APPOINTMENTS

On location services are subject to €40+ additional travel fee.

LATE / EARLY APPOINTMENTS

For late appointments, if 10 minutes late, a fee of €20 will be added to the total service price.

After 15 minutes, you will be required to re-book another appointment. For appts before / after business hours (weekdays after 7PM and on Sunday) a €40 fee will be added to the total service price.

PARKING FEES

Applicable parking fees will be added to the total service fee.

CANCELLATION 

Appointment Cancellation Policy- All cancellations must be made 48 hours in advance via email, text, or phone call. If cancellation is made within 48 hours, half of the total payment paid will be refunded. Half deposit is non-refundable or non-transferable. A new appointment will need to be scheduled. To reschedule an appointment, please visit the online booking site for the next available booking.  

No Show Policy- Any client that does not show for their scheduled appointment will forfeit their deposit and will be required to pay for any future appointments in full. 

Bridal Cancellation Policy-  Bridal Cancellations must be made 14 days prior to the reserved date or signed party will be responsible for the full amount of services agreed upon in the given contract. Bridal deposits are non-refundable or non-transferable. 

BRIDAL CONTRACT

When booking for a bridal package, a contract is required to be signed. A half deposit is required to secure your desired date. The remaining balance is expected one month before your booking date.